SAP Hybris Cloud for Customer is a cloud-based CRM solution and – alongside ERP, people, money, and suppliers – is a core element of SAP’s cloud strategy. The solution is built on the SAP HANA cloud connector platform and is designed for use in B2C and B2B. However, the focus is on B2B, with lead and opportunity management functionalities. Sales, service, and marketing are integral parts of SAP Hybris Cloud for Customer. The benefits of SAP Hybris Cloud for Customer include: ICE KPS experts support you with the implementation of SAP Hybris Cloud for Customer and make sure the solution delivers maximum benefits for your users and customers alike. Measurable results are part and parcel of our team’s service – you increase customer loyalty and therefore revenue.SAP Hybris Sales & Service Cloud. Optimized sales & service processes